Contact us

Real people, happy to help. Here's the fastest way to reach the right one.

Booking help

For anything about a booking — confirmations, changes, refunds — email support@myperfectstay.com. Include your booking reference and the email you booked with so we can find it fast.

General questions

Not sure who to ask? Start at our contact page or email hello@myperfectstay.com.

Specialist teams

• Hotels and partners — hotels@myperfectstay.com
• Creators — creators@myperfectstay.com
• Press — press@myperfectstay.com
• Privacy and data — privacy@myperfectstay.com

Helping us help you

The more we know, the faster we can fix it. Where you can, include:

• Your booking reference and the email on your account.
• What you expected, and what happened instead.
• A screenshot, if something looks wrong.

We read every message and reply as quickly as we can — usually within one business day.